Privacy Policy

Introduction

This privacy policy explains how Synerqalivora collects, uses, and protects your personal information when you use our financial planning services

Information We Collect

We collect information that you provide directly and information that is collected automatically

  • Personal identification information (name, address, date of birth)
  • Contact information (email, phone number, mailing address)
  • Website usage data and preferences
  • Technical information (IP address, browser type, device information)

How We Use Your Information

We use your information for the following purposes

  • To provide our financial planning services and consultations
  • To communicate with you about your account and services
  • To improve our website and service offerings
  • To comply with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal data based on several legal grounds

Primary Legal Basis: We process your data on the basis of consent and legitimate interest for service provision

How We Share Your Information

We may share your information in limited circumstances

  • With trusted service providers who assist in delivering our services
  • When required by law or to protect legal rights
  • With third parties when you have provided explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations, typically for 7 years after account closure

Your Privacy Rights

You have several rights regarding your personal information

  • Right to access your personal data
  • Right to correct inaccurate information
  • Right to request deletion of your data
  • Right to restrict processing of your data
  • Right to data portability
  • Right to object to certain processing activities

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website

For detailed information, please see our Cookie Policy Cookie Policy

Children's Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children

Changes to This Policy

We may update this privacy policy from time to time and will notify you of any material changes

Contact Us

For any questions about this privacy policy or our data practices, please contact us

Synerqalivora

Suite 15-2, Level 15, Menara Axis, No. 2 Jalan 51A/223, Petaling Jaya, Selangor

Email: info@synerqalivora.com

Phone: +60 12 5726 3023

This privacy policy was last updated on August 23, 2025